Childcare Vouchers and Tax-free Childcare

You may pay for Tree Tops sessions using Childcare Vouchers or Tax-free Childcare (TFC) payments.

Payment using Childcare Vouchers or Tax-free Childcare (TFC) payments is only available by prior arrangement and must be requested in advance of booking. Please contact the Tree Tops team by telephone on 020 8247 0300 or via email at: treetops@fernhill.rbksch.org to let us know as soon as possible.

You can find out more about Tax-free Childcare here. 

Childcare Vouchers and TFC payments are non-refundable and may only be used for Tree Tops sessions — they may not be used to pay for other items on ParentPay, e.g., extra-curricular after school activity clubs, lunches or educational trips.

Transfers of Childcare Vouchers or TFC payments should be made to Fern Hill Primary School — OFSTED reference: 148798.

Step-by-step guide to paying by Childcare Vouchers or TFC payments

1. Arrange for the transfers of Childcare Vouchers or TFC payments to Fern Hill Primary School — OFSTED reference: 148798.

2. Contact the Tree Tops team by email at: treetops@fernhill.rbksch.org to inform us that you would like to pay for Tree Tops sessions using Childcare Vouchers or TFC payments and to confirm that you have made a transfer.

You will need to tell us:

a. Your name;

b. Your child’s name;

c. Your child’s class; 

d. Whether you are using Childcare Vouchers or Tax-free Childcare (TFC) payments. Please provide the transaction ID of the transfer and, if you are using Childcare Vouchers, the name of your provider. 

e. The amount you have transferred and the Tree Tops sessions you wish to book with that amount. Please specify the session type (Breakfast Club, After School Full, After School Early Half or After School Late Half) and cost, e.g.,

10 x Breakfast Club sessions — total transferred £80

10 x After School Club full sessions — total transferred £150;

f. The date you made the transfer;

g. Whether you will be transferring a regular amount and if so, the frequency and the sessions required, e.g.,

£240 every two weeks for 10 x Breakfast Club sessions and 10x After School Club full sessions.

Without the above information, we will not be able to process your transfer.

3. Once we have received the Childcare Vouchers or TFC payments, we will allocate the appropriate amount for each session type as a credit to your ParentPay Tree Tops account. You may then continue to book Tree Tops sessions in the usual way. Step-by-step guidance on how to book through ParentPay are available here. 

4. Please be aware that once allocated, Childcare Vouchers or TFC payments are only transferable between session types on request, e.g., if we have allocated a sum to After School Club full sessions, you will need to contact us to ask us to transfer a sum to pay for Breakfast Club or After School Club half sessions.

5. The transfer and processing of Childcare Vouchers or TFC payments can take up to two weeks during term time. If you need to make a booking before your Childcare Vouchers or TFC payments are processed, please contact the Tree Tops team by email at: treetops@fernhill.rbksch.org or by telephone on 020 8247 0300 to arrange this.

Please note that it is parent or carer’s responsibility to keep track of the balance in their ParentPay Tree Tops account. It is school policy that any balance remaining when a child leaves Fern Hill Primary School can only be transferred to another child attending the school — we will not be able to process a refund of Childcare Vouchers or TFC payments.