How to book a session at Tree Tops
Booking for Tree Tops is through ParentPay only.
Please follow the steps below to book and pay for a session at Tree Tops. If you would like to pay using Childcare Vouchers, please click here for further information.
1. Log in to ParentPay.
2. From the homepage click on ‘Make meal bookings' for your child.
3. Select the session type and the required week commencing date from the drop down boxes, then click ‘Make or view bookings’.
4. For each day that you wish to book the session type you have selected, click on ‘Book a session’. Click ‘next week’ to move onto subsequent weeks. When you have made all your selections, click on ‘Confirm bookings’ at the bottom of the page.
5. When you click ‘Confirm bookings’ each time, the page will navigate to the basket for payment.
You can choose to pay straight away or continue shopping. Take care not to book a full After School Club session and a half After School Club session on the same day!
Note that you must pay within 2 hours of confirming your booking or your selections will be cancelled by the ParentPay system.
You can make amendments up until the booking deadline. If you cancel a session before the booking deadline, the cost will be credited to your ParentPay balance to use for a future session. Please note that the credit will be specific to the type of session you cancelled, e.g. Breakfast Club, After School Club Full session etc. If you would like your credit balance refunded to your main ParentPay account to use to book other sessions, please email the Tree Tops team at firstname.lastname@example.org
You can book up to 100 days in advance. The cut-off deadline for booking is midnight 3 full days beforehand.
Monday sessions: book by midnight on Thursday
Tuesday sessions: book by midnight on Friday
Wednesday sessions: book by midnight on Saturday
Thursday sessions: book by midnight on Sunday
Friday sessions: book by midnight on Monday